Shipping & Return Policies
Once payment has come through, your order will be processed and shipped within 3 business days. You will receive a notification by email when your item has been shipped.
If you have ordered a custom item, you will soon hear from me. I'll keep you up-to-date all along the made-to-order journey.
Shipping includes the cost of packaging materials.
If there is anything wrong with your item when you receive it, just send it back. And then, if I can't fix it or it's just not what you were expecting, I'll be happy to refund, less the shipping cost.
Due to the nature of custom orders, I can not offer a refund - only in circumstances where the work has not been started.
Please don't hesitate to contact me if you would like an estimate on shipping costs to other countries.